Terms & Conditions of the European - Humbug Balloon Group:

 

1.    As ballooning requires almost perfect weather conditions, flights are subject to cancellation at short notice, even at the launch site.

2.    A minimum age of 16yrs. is required for all passengers, unless accompanied by an adult.

3.    We are unable to refund the cost of the flight voucher under any circumstances.  The vouchers are however, transferable providing we are notified in writing at least 24hrs before the flight.

4.    For obvious reasons, passengers should ensure that they are in good health and if in doubt should seek the medical advice of their GP.

5.    The Pilot, as Captain of the aircraft can, at his/her discretion, refuse any passenger on board the balloon if he suspects them to have consumed alcohol or drugs to the extent that they may put the safety of the balloon and the flight of its passengers at risk.

6.    It should be noted that any passengers failing to take their confirmed flight render the voucher invalid, unless 48 hrs written notice of cancellation has been given.  In the event of the flight being cancelled by us, then your Flight Voucher remains valid, and will be rebooked for a mutually convenient date.

7.    Whilst every precaution is taken for the safety of passengers neither the owner/operator of the balloon nor the European Balloon Company can be held liable for the loss, damage or injury which does not result from their negligence.

8.    Passengers wishing to take cameras and other photographic equipment on the flight do so entirely at their own risk.

9.    The company reserves the right to alter take-off locations at its discretion due to operational circumstances.